Etisalat, a leading telecom provider in the United Arab Emirates, has stopped a “performance enhancing” patch for its Blackberry subscribers after it was discovered that the update caused excessive battery heating and drainage.
Subscribers have complained that the battery drains within an hour, after the patch has been installed.
News of the patch gone seriously wrong has made it to the front page of Gulf News. Research In Motion (the company that makes the Blackberry) did not respond to the newspaper for a comment. The carrier Etisalat has not confirmed if the fault lies with the carrier or with RIM.