January 28, 2009
Log Name: Application
Date: 1/28/2009 10:18:59 AM
Event ID: 9396
Task Category: OAL Generator
OALGen is running on a single-copy cluster (SCC) node that does not have the registry value ‘SYSTEMCurrentControlSetServicesMSExchangeSAParameters
servernameOabDropFolderLocation’ or it is set to a non-existing path. Offline address book generation will not be performed.
This typically happens on an SCC cluster when the OabDropFolderLocation registry entry:
- does not exist (was accidentally deleted). The key should exist on all nodes with the same value.
- the location/folder mentioned in this registry value was deleted or renamed
- the location is on a non-shared disk (like C:). On an SCC cluster, this folder should always be on a shared disk.
To fix the problem, recreate the registry entry if it doesn’t exist, or edit the value so that it points to a valid location.